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Consumer Credit Counselling

  • Restructured Debt payments
  • Reliable Debt Review
  • Budget Advice

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Author Consumer Credit Counselling. Screenshot of Consumer Credit Counselling website.
[Accessed May 10, 2023]

About Consumer Credit Counselling

Angelo Brown founded Consumer Credit Counselling in June 2008. The company was initially established to offer consultancy services to creditors in the process of debt review.

As more and more South Africans had the need to file for debt review, Consumer Credit Counselling made the decision to extend its service to the over-indebted consumers. In August of 2008, they started offering debt reviews to individuals in financial crises.

Expect to be treated professionally

Consumer Credit Counselling has a passion for educating its customers on healthy, well-managed and sustainable financial health. They promise to treat you with dignity and professionalism when you require their help with your personal financial problems.

Top-class financial advice

Consumer Credit Counselling is comprised of professional and experienced debt consultants that can assist you with:

  • Consumer education
  • Debt collection process
  • Legal procedures

Before the National Credit Act's inception and introduction of the debt counselling process, the founder of Consumer Credit Counselling, Angelo Brown, was a part of the solution. He was at the time employed at the National Credit Regulator as a part of the team working on the debt Counselling process.

A free financial service with no obligation

Consumer Credit Counselling has your financial well-being at heart. They offer you a solution to your debt crises.

With this no-obligation debt assessment, they’ll look at your current financial situation and work on a sustainable plan to settle your debt responsibly.

They’ll take your monthly living expenses into consideration and restructure a payment plan that you can afford while giving you time to breathe. This is also a good way to improve your credit rating.

Consumer Credit Counselling Services

Consumer Credit Counselling is committed to equipping South African with advice and services for a debt-free future.

They understand the industry well and use their strong relationships with creditors across the country to help you overcome your debt.

Consumer Credit Counselling has a range of financial solutions to aid you towards ultimately becoming debt free. They know that every situation is unique and there is no one-size-fits-all solution, therefore they have options. These include:

  • Debt counselling
  • Consumer educational workshops
  • Credit repair plan
  • Debt management/mediation

What happens when you file for debt review?

Being over-indebted is a stressful situation that Consumer Credit Counselling can assist you with. They have a system they use to assess your financial situation and help you on the road to financial recovery.

This system will include:

  • Budget advise – Your Consumer Credit Counselling consultant will assess your current financial situation to establish whether you qualify for debt review.
  • Restructuring payments – Once found that you’re a candidate for the service, they’ll work out an affordable, restructured payment plan to settle your debt.
  • Negotiating with creditors – All your current creditors will be contacted to negotiate a lower instalment and interest rate on your repayments.
  • Monitoring of payments – Consumer Credit Counselling will monitor your monthly instalments and keep you on track.
  • Aftercare Services – They’ll assist you with the tools you need for financial well-being.

Consumer Credit Counselling offers useful workshops

Apart from providing you with outstanding services relating to debt, Consumer Credit Counselling also offers you useful workshops that enable you to manage your money responsibly. 

  • Budgeting
  • Debt collection process
  • National Credit Act

Consumer Credit Counselling – Debt Counselling

  • Loan Type Debt Review

Benefits of Consumer Credit Counselling

  • Aftercare Service
  • Monitoring Payments
  • Budget advice
  • Negotiating with creditors

The debt review process with Consumer Credit Counselling

Applying for debt review with Consumer Credit Counselling is super-easy and convenient.

You can send them an email and they’ll contact you. You can also give them a call. An experienced and friendly debt consultant will assist you through the entire process.

How debt review typically works

  1. You’ll contact Consumer Credit Counselling and set a time that suits you to discuss your financial situation.
  2. Supply your debt counsellor with all the relevant information regarding your income, expenses, and current debt to help them understand your situation.
  3. A restructuring of your debt is done. The restructuring takes includes your daily living expenses and leaves you with a new, affordable monthly instalment on your debt.
  4. If you’re satisfied with the new payment plan, your debt counsellor will then start to negotiate the new payment instalment with all your creditors on your behalf.
  5. Once the negotiations are done, you’ll pay all your monthly debt in one single instalment. Consumer Credit Counselling will monitor your payments until your debt is settled.

Documents you might need to file for debt review

As with any finance-related matter, there are some documents required to serve as confirmation of certain things like your identity for example.

  • Your South African ID document/Smart card
  • Proof of residence not older than 3 months
  • Bank statements
  • Your payslip
  • A complete breakdown of your financial situation
  • A complete list of all your creditors

Why Consumer Credit Counselling services are beneficial

  • You get to clear your credit score
  • You pay one monthly premium on all your debt combined
  • Enjoy legal protection
  • They care about your financial health

Become financially free with Consumer Credit Counselling

To be over-indebted is not something to be ashamed of. Many South Africans struggle with debt and Consumer Credit Counselling has all the know-how to assist you to ultimately become financially free.

Don’t let debt get the better of you when the help and support you need are available. Become a part of Consumer Credit Counselling’s success stories and say goodbye to your debt for good.

Consumer Credit Counselling Contact

Physical Address

  • Office No 10 29 Rhodes Avenue Florida Roodepoort 1710 South Africa
  • Get Directions

Opening Hours

  • Monday 08:00 – 16:30
  • Tuesday 08:00 – 16:30
  • Wednesday 08:00 – 16:30
  • Thursday 08:00 – 16:30
  • Friday 08:00 – 16:00
  • Saturday – By Appointment Only
  • Sunday – Closed